Admin Roles

The Self-Service administrator assigns employees and/or WAPs to the ESS administration roles. These administration roles are used to action active items in the following situations:

• A manager is sick or has forgotten to process an active item
• An employee does not have a manager to process their active items
• General active item housekeeping.

In ESS, when a user is assigned to an administration role or they have a current delegation, the Change role section appears above the navigation menu, and the role or delegation appears as a row on the home page accordion.

The user can use the following two methods to change roles.

• Click Change role and then select the required role in the combo list.

  

• Click the required role on the home page to expand the accordion panel, and then click the Change to this role link.

  

Managers use Manager Options | Delegation to assign their ESS role to another employee (see Manager Options - Delegations).

Important: Ensure that the applicable workflow admin roles are assigned to employees and/or WAPs. Failure to do so may result in requests not being approved or declined.

Topic: 30184